ComEd Launches New Website Advancing Online Service and Connection for Customers

New site provides greater access to information across multiple
device platforms

CHICAGO–(BUSINESS WIRE)–ComEd has launched a
new responsive website
, advancing the online service experience and
providing anytime, anywhere access for customers. The new interactive
site lets customers move seamlessly across mobile, tablet and desktop
devices and builds on existing tools, such as being able to report a
power outage online or calculate individual energy usage. It also
provides a faster and easier navigation system and upgraded security
features to protect customer information.

The newly designed site incorporates feedback provided by customers.
Upgraded navigation improves access to important services, making it
easy for customers to report and check the status of power outages, view
their energy usage and make informed decisions about their energy
consumption through more easily accessible pages and content.

“We continue to work on and launch innovative solutions that provide our
customers with ways for them to customize their energy service,” said
Anne Pramaggiore, ComEd president and CEO. “This new online site was
built with our customers in mind, and we look forward to continuing to
provide them with the latest technology that delivers the choices and
value they have come to expect from us.”

The new website provides customers information when and where they need
it. ComEd’s mobile app, available for iPhone® and Android™ devices,
enables customers to:

  • Report an outage and check restoration status
  • View their account summary and history
  • Manage payments, including budget billing, automatic payments and
    one-time payments
  • Report a meter reading
  • Find a location to make an in-person payment

Customers can easily access the new ComEd website from any online device
at ComEd.com.

ComEd’s sister utilities, BGE, PECO, Pepco, Delmarva Power and Atlantic
City Electric also are using the latest web technology.

Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon
Corporation (NYSE: EXC), the nation’s leading competitive energy
provider, with approximately 10 million customers. ComEd provides
service to approximately 3.8 million customers across northern Illinois,
or 70 percent of the state’s population.
For more information
visit
ComEd.com,
and connect with the company on
Facebook,
Twitter
and
YouTube.

Contacts

Media Contact:
312-394-3500
ComEd.com/News