Ford Credit Offers Customers Financial Relief After Houston-Area Flooding

DEARBORN, Mich.–(BUSINESS WIRE)–Ford Motor Credit Company has a message for customers recovering from
the recent storms that flooded parts of Houston and eastern Texas: We’re
here to help.

The company’s disaster relief program allows qualified customers to
delay one or two monthly payments, resuming their regular payment
schedules when their situations improve.

“We want to help, so we’re offering customers affected by the floods
some breathing room as they get back on their feet,” said Dale Jones,
executive vice president, The Americas. “Especially at times like this,
we want customers to know we care about them. We will be contacting
eligible Lincoln Automotive Financial Services and Ford Credit
customers, but they don’t have to wait to hear from us – they can call
us immediately.”

Customers eligible for the disaster relief program are being sent
postcards and/or emailed with contact instructions. Customers may also
call this toll-free number: 1-800-723-4016.

The offer is available to customers who are leasing or have purchased
vehicles with financing from Ford Credit or Lincoln Automotive Financial
Services.

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About Ford Motor Credit Company

Ford Motor Credit Company is a leading automotive financial services
company. It provides dealer and customer financing to support the sale
of Ford Motor Company products around the world, including through
Lincoln Automotive Financial Services in the United States, Canada and
China. Ford Credit is a subsidiary of Ford established in 1959. For more
information, visit
www.fordcredit.com
or
www.lincolnafs.com.

Contacts

Ford Motor Credit Company
Meredith Libbey
615.315.2380
mlibbey@ford.com