UnitedHealthcare Opens Call Center, Adds 125 Jobs to Miami and Surrounding Area

UnitedHealthcare is opening a new Call Center in Miami that will employ

approximately 125 area workers.

The new facility will provide customer service support to more than

165,000 Floridians who are customers of UnitedHealthcare Community Plan

of Florida and beneficiaries of the company’s Florida Healthy Kids, Long

Term Care, Medicare/Medicaid and Medicaid programs.

Currently, the company employs more than 5,000 Floridians and helps more

than 2 million members in the state live healthier lives.

“In today’s tough economy, economic development is a high priority. I

would like to thank UnitedHealthcare for its commitment to the people of

South Florida by creating jobs and opportunities. The creation of over

120 jobs is a great thing for the constituents of my district and

Miami-Dade County,” said state Sen. Rene Garcia, R-Hialeah, District 40.

“I’m very excited for the much-anticipated grand opening of the

UnitedHealthcare call center. Creating 125 local jobs is a great step in

the state’s promise to further economic development, stimulate the

market and get Floridians back to work,” said Rep. Jeanette Nunez,


The new call center continues UnitedHealthcare’s commitment to providing

consumers access to high-quality, personalized health care programs that

improve their health. UnitedHealthcare is hosting a ribbon-cutting

ceremony and grand opening celebration today for local officials and

call center employees.

UnitedHealthcare’s offerings in the state of Florida include

employer-sponsored health plans, individual plans, Medicare Advantage

plans, Medicare Supplement plans, Part D prescription drug plans,

Medicaid managed care plans, chronic disease management and care

coordination programs.

“Our employees at this new call center will help broaden our reach to

the more than 160,000 Medicaid beneficiaries who depend on us for

helping them access the quality and affordable health care programs and

services they deserve,” said Kathleen Crampton, president and CEO for

UnitedHealthcare Community Plan of Florida.

About UnitedHealthcare

UnitedHealthcare is dedicated to helping people nationwide live

healthier lives by simplifying the health care experience, meeting

consumer health and wellness needs, and sustaining trusted relationships

with care providers. The company offers the full spectrum of health

benefit programs for individuals, employers and Medicare and Medicaid

beneficiaries, and contracts directly with more than 650,000 physicians

and care professionals and 5,000 hospitals nationwide. UnitedHealthcare

serves more than 38 million people and is one of the businesses of

UnitedHealth Group (NYSE: UNH), a diversified Fortune 50 health and

well-being company.