Citizens Bank Partners with National Adoption Foundation to Provide Financing Solutions to Adoptive Parents

Citizens will make a donation to support National Adoption
Foundation’s mission for every personal loan made

PROVIDENCE, R.I.–(BUSINESS WIRE)–To further underscore its commitment to provide customers with the tools
and resources to accomplish their personal goals, Citizens Bank has
partnered with the National Adoption Foundation (NAF) to provide
financing solutions for families who plan to adopt children.

According to NAF research, the average cost of adoption is $30,000. The
partnership provides an affordable option for families to finance
adoption and its related expenses through a flexible, low-APR Personal
Loan. Plus, for every personal loan made for adoption through NAF,
Citizens will make at least a $100 donation to support NAF’s mission.

“Many wonderful potential parents face financial barriers due to the
high cost of adoption, so I’m especially excited about this new
partnership, which helps our customers pursue their dreams,” said Brad
Conner, Citizens Bank vice chairman of Consumer Banking. “As an adoptive
parent myself, this partnership means a lot to me personally. I’m happy
that Citizens can play a role in future adoptions.”

The National Adoption Foundation focuses specifically on the financial
needs of the adoption community and the challenges faced by families in
the adoption process. Since 1993, NAF has helped more than 6,000
adoptive parents successfully grow their families with financial
assistance from grants, loans and other programs.

“Having Citizens Bank as our partner, with their flexible adoption loan
program, gives us every confidence the financial needs of the adoption
community can now be served in a fair and timely manner,” said Norman
Goldberg, founder, National Adoption Foundation. “And most importantly,
this lets prospective parents to focus their attention on what really
matters – the creation of their families.”

Citizens Bank has been recognized by the Dave Thomas Foundation for its
adoption support. The bank has been named as a Top 100 Adoption Friendly
Workplace for several years. Citizens’ program includes both time off
and financial assistance – up to $23,400 toward eligible adoption
expenses and fees, per adoption.

“Adoption is a wonderful gift to a child and to a family,” said MK
Fiorille, head of Unsecured Lending for Citizens Bank. “I myself was
adopted and it makes me proud to be part of a company that supports
adoption for both its customers and its colleagues.”

To learn more about the financial solutions available to families who
plan to adopt, as well as the partnership between Citizens Bank and The
National Adoption Foundation, visit the bank’s microsite.

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the nation’s oldest and largest
financial institutions, with $145.2 billion in assets as of June 30,
2016. Headquartered in Providence, Rhode Island, Citizens offers a broad
range of retail and commercial banking products and services to
individuals, small businesses, middle-market companies, large
corporations and institutions. In Consumer Banking, Citizens helps its
retail customers “bank better” with mobile and online banking, a 24/7
customer contact center and the convenience of approximately 3,200 ATMs
and approximately 1,200 Citizens Bank branches in 11 states in the New
England, Mid-Atlantic and Midwest regions. Citizens also provides wealth
management, mortgage lending, auto lending, student lending and
commercial banking services in select markets nationwide. In Commercial
Banking, Citizens offers corporate, institutional and not-for-profit
clients a full range of wholesale banking products and services
including lending and deposits, capital markets, treasury services,
foreign exchange and interest hedging, leasing and asset finance,
specialty finance and trade finance. Citizens operates through its
subsidiaries Citizens Bank, N.A., and Citizens Bank of Pennsylvania as
Citizens Bank, Citizens Commercial Banking and Citizens One. Additional
information about Citizens and its full line of products and services
can be found at www.citizensbank.com.

About National Adoption Foundation

The National Adoption Foundation is a registered 501 (c) (3) charity
founded over 22 years ago by Norman Goldberg. Being an adoptive parent,
he was all too familiar with the costs and difficulties in adopting. The
Foundation’s mission being to provide financial aid, via grants, and
financial assistance to the adoptive community.

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Contacts

Citizens Financial Group, Inc.
Lauren DiGeronimo, 781-471-1454