Jose Altuve Shows Houston a Convenient Way to Bank for the Holidays

Houston Astros All-Star Jose Altuve Showcases Unique Combination of Technology, Speed and Convenience

Bank of America extends ATM with Teller Assist® across the Houston metro area, growing to 25 banking centers and more than 75 devices by year-end. ATMs with Teller Assist combine the technology of an ATM with the ability to get personal assistance from an on-screen teller through video technology. Today, Major League Baseball All-Star and Houston Astros second baseman Jose Altuve will demonstrate the technology, speed and convenience of the ATM with Teller Assist at a local Houston banking center.

ATMs with Teller Assist allow customers the ability to speak with a teller in English or Spanish, seven days a week during extended hours – before and after banking center hours. Bank of America first introduced the technology in April 2013, and the devices are now in 21 markets from coast to coast. To date, more than 1.2 million teller-assisted transactions have been completed.

Altuve recognizes the need for speed on and off the field: “I’m known for my speed in the game. Off the field, I expect speed with everything I do, even my banking. Bank of America’s ATM with Teller Assist makes it easy to take care of all of my banking quickly. It’s very convenient – located right inside my local bank, available extended hours and has tellers available to speak with me in English or Spanish.”

In addition to convenient hours and availability in English and Spanish, ATMs with Teller Assist let customers:

  • Cash checks and receive exact change.
  • Receive cash withdrawals in a variety of denominations ($1, $5, $20 and $100).
  • Deposit checks with cash back.
  • Make Bank of America loan or credit card payments.
  • Access their accounts with a U.S. government-issued photo ID if ATM/debit card is not available.
  • Receive available balances for Bank of America accounts.

“With Thanksgiving near and the December holidays around the corner, having a quick and convenient way to bank is more important than ever,” said Elizabeth Romero, Bank of America consumer banking area executive. “The personalized service of speaking with a teller, combined with the technology and extended hours of an ATM, help customers get their banking done faster so they can get back to their holiday shopping and social activities,” said Romero.

For more information or to find your closest ATM with Teller Assist, visit

Images and B-roll featuring Jose Altuve demonstrating ATM with Teller Assist will be available on this link at 3 p.m. CST.
User name: houston
Password: Altuve27

Bank of America
Bank of America is one of the world’s largest financial institutions, serving individual consumers, small businesses, middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 48 million consumer and small business relationships with approximately 4,900 retail banking offices and approximately 15,700 ATMs and award-winning online banking with 31 million active users and more than 16 million mobile users. Bank of America is among the world’s leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients through operations in more than 40 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange.

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