Safety Net Connect’s eConsult Telehealth Technology Expands Specialty Care Access for HealthyCT Members, in Partnership with Community eConsult Network

High-Risk, Underserved Patients Receive Specialty Advice in Their
Medical Home Within 2 Days

Net Connect
(SNC), a leading provider of innovative web-based
healthcare tools for organizations assisting underserved populations, is
pleased to announce that HealthyCT,
Connecticut’s non-profit health insurance CO-OP, will utilize SNC’s
eConsult technology under contract with Community eConsult Network
(CeCN) (a program of Community
Health Center, Inc.
(CHC), Connecticut’s largest primary care
provider for the underserved, and CHC’s Weitzman
) to provide timely access to quality specialty care for
high-risk, underserved HealthyCT members.

Based on exceptional results of a year-long eConsult pilot within CHC,
CeCN was established to serve as an eConsult hub – not only for CHC
patients, but also for patients across Connecticut and beyond.
HealthyCT’s agreement with CeCN opens the door for patients and
providers across Connecticut to gain access to SNC’s valuable eConsult

In March 2016, HealthyCT rolled out a customized version of the CeCN
eConsult program – powered by SNC’s award-winning eConsult technology
platform – to Community Health Centers across Connecticut, with plans to
expand the program to additional practices in the coming months. Fully
funded by HealthyCT, eConsult is provided at no cost to participating
centers or patients, in an effort to improve care coordination and
communication between primary care physicians (PCPs) and specialists,
increase specialty care access, and reduce healthcare costs.

The HealthyCT eConsult system gives participating PCPs a convenient way
to connect with specialists in areas such as cardiology, dermatology,
ophthalmology, pain management, and endocrinology – with more
specialties to be added over time. When a patient has a concern that may
need specialty attention, PCPs can use the eConsult portal to securely
submit questions and relevant patient information such as chart notes
and lab results – and a specialist will review the information and
provide advice within two business days. This eliminates wait times and
travel for those who do not require a face-to-face, keeps more patients
in their medical home, and reserves specialty appointments for
pre-qualified individuals.

“CeCN has a nationwide mission to help organizations such as HealthyCT
leverage next-generation technology like SNC’s eConsult platform to
improve healthcare for underserved populations,” says Daren Anderson,
MD, Director of Weitzman Institute, and Vice President, Chief Quality
Officer of CHC. “Because eConsult technology gives primary care
physicians convenient and direct access to specialists, we are seeing
outstanding outcomes in continuity of care, access, cost reduction, and
quality of health.”

“We are thrilled to be part of CeCN’s efforts to expand eConsult across
the nation in partnership with pioneering organizations like HealthyCT,”
says Chris Cruttenden, President of SNC. “What an exciting advancement
in role of telehealth technology for improving healthcare access,
coordination, and equity for millions of Americans.”

About HealthyCT

Founded by physicians, HealthyCT opened for business in 2013 with a
mission to provide Connecticut residents with comprehensive health
insurance and easy access to quality healthcare. It is committed to
developing an innovative, progressive health plan that ensures the
delivery of patient-centered care for individuals, families and
businesses of all sizes. Unlike traditional for-profit insurance
companies, any profits generated by HealthyCT are to be used to
stabilize or reduce premiums to consumers and businesses, and/or to
enhance plan benefits and services. For more information, please visit

About Community eConsult Network

Community eConsult Network (CeCN) is a novel collaboration of primary
care practices, payers, state government, and academia led by Community
Health Center, Inc. Partners include: Community Health Center,
Inc., Weitzman Institute, UConn Health Center, Penobscot Community
Health Care of Maine, and select private practice groups across
Connecticut. CeCN links primary care practices to specialty care
providers through eConsult technology to increase access to specialty
care for medically underserved populations; to improve efficiency,
health outcomes, and quality; and to create better communication and
collaboration between primary care providers and specialists. For more
information, please visit

About Safety Net Connect

Since 2009, Safety Net Connect (SNC) has partnered with public and
private organizations to provide a multitude of successful and
nationally recognized web-based healthcare solutions for underserved and
safety net populations. SNC’s innovative solutions have reached over 5
million patients from clients such as Los Angeles Department of Health
Services (LADHS), MedPoint, LA Care, Orange County Healthcare Agency,
CalOptima, San Diego Healthcare Agency, and Cook County MHN (an Illinois
Medicaid Project). For more information, please visit


Safety Net Connect
Kristine Nash-Wong