Smart Grid Customer Education Symposium Set for September 29, 2016, in Philadelphia

Sixth Annual Symposium to Highlight Best Practices in Residential and
Commercial Customer Education and Engagement Strategies

PHILADELPHIA–(BUSINESS WIRE)–#customerexperienceSmartEnergy
, a division of SmartMark
, announced today that it will host the 2016
Smart Grid Customer Education Symposium
, in partnership with PECO,
on September 29th, 2016, at the Loews Philadelphia Hotel, 1200 Market
St, Philadelphia, PA.

The Smart Grid Customer Education Symposium is the longest-running, most
influential conference of its kind, annually bringing together leaders,
regulators, analysts, stakeholders, and solution providers from across
the country and throughout the energy and utility industries to discuss
and examine the importance of customer experience in smart grid programs.

The event will span a number of important topics, including:

  • Educating Customers around Smart Meter Deployments
  • Lessons Learned from Successful AMI Deployments
  • Rolling Out Time-of-Use and Peak Pricing Programs
  • Latest Advancements in Customer Experience Technologies
  • Measuring Success: The Importance of Big Data and Analytics
  • The Utility of the Future
  • Stakeholder and Community Outreach
  • The Smart Energy Revolution

“SmartEnergy IP is pleased to host this year’s Smart Grid Customer
Education Symposium with PECO, Pennsylvania’s largest electric and
natural gas utility, and our region’s energy provider,” said Juliet
Shavit, SmartEnergy IP’s Founder and CEO. “We are excited to highlight
the benefits PECO has delivered to its customers through new, advanced
metering technology and innovative new programs like PECO Smart Ideas,
and the steps other utilities can take.”

This year, SmartEnergy IP will again celebrate the nation’s energy
leaders in smart grid education at The
2016 Smart Grid Customer Education Awards
at the show. These awards
are given to utilities that demonstrate excellence in smart grid
customer education. The deadline for award submissions is July 31,
To apply for the Smart Grid Customer Education Awards, please

To register for the conference, visit
For more information, please contact SmartEnergy IP at 215-504-4272.

About SmartEnergy IP™

SmartEnergy IP is a research and consulting organization within
SmartMark Communications, LLC that is dedicated to helping utilities
communicate the benefits of Smart Grid to customers. As utilities roll
out Smart Grid initiatives – from smart meters to dynamic pricing
programs – there are ways to ensure that customers are best prepared to
make smart energy choices and positively support these roll outs.
SmartMark Communications has over a decade of experience in the energy
and utilities customer care domain, helping utilities and suppliers
market effectively to customers. For more information, visit:


SmartMark Communications, LLC
Kristin Marcell, +1-215-504-4272