CORRECTING and REPLACING Q-nomy Inc. Introduces Dr. Avatar™ – an Avatar-Based Patient Flow Management Solution for Healthcare Providers
Dr. Avatar™ increases engagement and customer satisfaction with
children visiting clinics and hospitals
MIAMI–(BUSINESS WIRE)–Contact section of release should read:
Sid Mandel, VP North American Operations at Q-nomy Inc.
+1.949.3873040
The corrected release reads:
Q-NOMY INC. INTRODUCES DR. AVATAR™ – AN AVATAR-BASED PATIENT FLOW
MANAGEMENT SOLUTION FOR HEALTHCARE PROVIDERS
Dr. Avatar™ increases engagement and customer satisfaction with
children visiting clinics and hospitals
Q-nomy Inc., a leading global provider of software solutions that
optimize the physical and digital customer experience, today announced
it has launched Dr. Avatar™, a patent pending avatar-based patient flow
management solution, designed to increase patient satisfaction and
engagement in clinics and hospitals, especially among young children.
Dr. Avatar lets the patients choose unique avatars as queueing
identifiers when they check in, instead of – or in addition to – queue
numbers and names. Avatars can be printed out as coloring pages to
further engage the young patients and keep them busy, which contributes
greatly to customer satisfaction while waiting in line.
“Using avatars is becoming a key trend in customer experience
solutions,” says Sid Mandel, VP North American Operations at
Q-nomy Inc. – “Avatar queuing is especially suitable for child-oriented
environments such as pediatric clinics, but can also be very effective
in retail stores that want to liven up their service areas.”
Mandel adds that, “Avatars enhance emotional engagement and increase
satisfaction in customers and employees alike, giving both a fun topic
to discuss, thus creating a more relaxed atmosphere.”
Dr. Avatar complies with all healthcare IT requirements such as HIPAA
and information security requirements, and is available as part of
Q-nomy’s market leading customer flow management solution that includes
end-to-end features in appointment scheduling, check in management, and
queue management.
About Q-nomy Inc.
Q-nomy’s vision is to merge and optimize the physical and digital
customer experiences. Q-nomy enables companies and organizations to make
the most of every customer visit to physical and virtual places like
stores, branches, clinics and offices as well as to online outlets such
as shopping sites, service and self-service portals, campaign landing
pages etc.
Since 2002, Q-nomy helps global household name customers to earn more
sales while giving better customer experience. Q-nomy has offices in
North America and the UK, and has over 1200 installations in five
continents in retail, telco, finance, healthcare, education and
government organizations.
Additional Resources:
See Dr. Avatar in action! – https://www.youtube.com/watch?v=6uOalhr4M3c
Visit www.qnomy.com
Like us on Facebook – https://www.facebook.com/qnomy
Contacts
Sid Mandel, VP North American Operations at Q-nomy Inc.
+1.949.3873040
