Daily events throughout the week spotlight LSA’s customer service
HORSHAM, Pa.–(BUSINESS WIRE)–Established in 1991, Language Services Associates, Inc. (LSA), one of
the nation’s first providers of interpretation, translation and
localization solutions, is proud to celebrate National Hispanic Heritage
Month (HHM) and National Customer Service Week (NCSW) during LSA’s 25th
In recognition of National Customer Service Week, LSA is conducting a
week-long series of football themed customer service educational
sessions. Their focus will be on empowering employees as “Service
Champions” and harnessing their skills and knowledge to continue the
company’s outstanding tradition of service. By helping countless people
communicate for a quarter century, LSA was built on a solid foundation
of quality and exceptional customer service.
Founder, Chairman and CEO, Laura K. T. Schriver, a native of Argentina,
first entered the language services industry as a distinguished court
interpreter and is at the heart of LSA’s success in becoming an industry
leader. LSA, a minority and woman-owned business, understands the
importance of serving the United States’ ever growing Hispanic
population and is dedicated to providing top quality language assistance
to help people access a wide range of services, including legal,
healthcare and education. “For the past 25 years I’ve been blessed to
have worked with what I feel is the most hard-working and dedicated team
in the industry. Helping people communicate and knowing that what
we do every day affects people’s lives in such a positive way is very
rewarding. I’m honored to be able to continue serving the needs
of our amazing clients, especially as we recognize National Hispanic
Heritage Month,” said Laura.
HHM is a month long celebration beginning on September 15th
and was proclaimed as such by President Lyndon B. Johnson in 1968. It
was created to celebrate the long and important contributions of the
Hispanic and Latino communities in North America.
NCSW was established by the International Customer Service Association
in 1984 and was proclaimed a national event by the U.S. Congress in
1992. It is an opportunity to raise awareness around customer service
and the vital role it plays in sustaining successful business practices.
Established in 1991, LSA’s mission is to help people and companies
survive and thrive in a global environment. Leading corporations across
the globe depend on LSA’s language solutions to get the cultural support
they need, while benefiting from the best customer service possible. The
company fulfills the multicultural communication needs of more than
1,500 clients worldwide, in over 200 languages, across virtually every
industry. LSA’s language solutions include telephone
and localization, video
remote interpreting, face-to-face
language interpreting and language
assessments. For more information on the company, please visit www.lsaweb.com.
Language Services Associates, Inc.
Starla Keith, 800-305-9673 X55315
Vice President of Sales & Marketing