Yellow Cab of Pittsburgh Becomes zTrip Taxi

Technology, Tradition Will Be Foundation of “New Kind of
Transportation Service”

PITTSBURGH–(BUSINESS WIRE)–#Pittsburgh–Spurred by technological innovation and its own proud tradition of
community involvement, Yellow Cab of Pittsburgh will become zTrip Taxi.

Named after the popular smartphone app that enables riders to book a
taxi or black car for now or later, zTrip “represents a new kind of
transportation service that is committed to our customers, our drivers,
and the community in which all of us live and work,” said Jamie
Campolongo, President of Pittsburgh Transportation Group.

“The taxi industry is evolving and zTrip is leading the way,” Campolongo
continued, noting that while patrons are likely to initially notice the
taxi service’s name change and the new look of its vehicles – zTrip
Taxis will be painted silver and branded with the familiar zTrip logo –
they will quickly learn that the changes go well beyond the surface.

“Advancements in dispatch technology, coupled with a renewed commitment
to customer service, will translate into a positive customer experience
that begins before the customer is even in the vehicle,” Campolongo
explained.

“This is an exciting announcement for Yellow Cab that will bring even
more competition, convenience and efficiency to residents and visitors
to our region,” said Allegheny County Executive Rich Fitzgerald. “The
Yellow Cab Company has long been a staple in Pittsburgh, one which I was
proud to work for, and with the launch of its new zTrip service will be
part of our city and county for generations to come.”

”Yellow Cab has been an important part of the Pittsburgh community for
more than 103 years,” said Mayor William Peduto. “I am excited to see
that proud tradition continue as Yellow Cab evolves into zTrip,
reaffirming its commitment to its riders, its employees, and everyone
who lives and works in this great city.”

“We have made a commitment to providing outstanding customer service,
and that obviously applies to both our long-time customers and new
customers who are trying our service for the first time,” added
Campolongo.

According to Campolongo, zTrip users will be able to not only hail a cab
on the street, but also book a ride for now or later by phone or with
the zTrip app. This means no waiting on the curb for a car to arrive.
Customers also won’t have to wait to make transportation arrangements
until the last minute. They can book a black car on a Tuesday for a trip
they need to make on Friday morning.

zTrip will provide a number of additional features that will distinguish
it from competing services, including:

  • No surge pricing – zTrip offers the same low price every time,
    regardless of the day of the week or whether it’s 2 p.m. or 2 a.m.;
  • Professional, licensed, full-time drivers – zTrip drivers are fully
    insured and have undergone background checks so riders don’t have to
    worry about who is driving them home;
  • 24/7 live customer service – zTrip offers users a live support team
    via traditional or in-app emails, through social media, or by phone
    anytime.

“We are proud to have served Pittsburgh and its surrounding communities
since 1913, and are very confident our renewed commitment to our
customers, our drivers, and our community, coupled with our innovative
use of technological advancements, will create a new kind of
transportation service that will carry us successfully into the future,”
Campolongo concluded.

About zTrip

zTrip is the latest service offering by Transdev On Demand, the largest
on demand transportation provider in the United States. zTrip provides
the safest and most cost effective ride, with transparent pricing and
professionally trained, licensed and insured drivers.

zTrip gives you the most control over your transportation with taxi or
black car options, now or later pickups, cash or credit payments and
phone or street hailing. Backed by over 100 years of experience, as
previously part of Yellow Cab, zTrip is committed to providing the
safest rides.

For more information, visit zTrip at www.ztrip.com
or www.pittsburghyellowcab.com.

Contacts

for zTrip Taxi
Ray Weiss/Jessica Tiller
443-451-7144
rweiss@weisspr.com